WCAX VT NEWS
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Service Alert
May 14, 9:00 AM - There is a known TV service issue that is affecting some of our customers. We apologize for the inconvenience and thank you for your patience while we work to fix the trouble.
 
How to Compare Apples & Oranges
A recent article attempted to compare us to our competition. BT now sets the record straight.
 
High Definition TV is Here!
Burlington Telecom is pleased to introduce High-Definition TV!
 
BT’s New Bundles
Burlington Telecom is pleased to introduce 6 new bundles designed to deliver the best of our services and provide you with the best of values.
 
New Pricing & Packaging
Price changes & new bundles take effect on April 20th.
 
Video Upgrade Update
MAY 13 - BT has completed upgrading our video platform.

1. How to reset your box.
2. How to program your remote.



For Service Call 540-0007
Customer Service Hours:
• 8 AM to 4:30 PM Mon-Fri.
Help Desk Hours:
• 8 AM - 8 PM Mon-Fri
• 10 AM - 6 PM Sat, Sun.

Residential Services
• Setting Up New Service
• Specially-Priced Bundles
• Internet Service
• Telephone Service
• Television Service
• BTV Channel Line Up [pdf]

Business Service
• Small Business Services
• Business Inquiry
• Service Address Check

Customer Support
• NEW: Online Help Desk Wiki
• Contact Us
• Reporting Trouble
• New Remote Control Guide
• Letter of Authorization For
   Phone Service

• Landlord Permission Form
• New Voice Mail Instructions
• Frequently Asked Questions
• National Do Not Call Registry
• Viruses, Worms, Spyware, etc.
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