Burlington’s unmatchable Internet connection.
Local Customer Service.
Understand what it’s like to be Fiber Fast. Burlington Telecom is Burlington’s only 100% Fiber optic network, providing Internet, Television and Telephone services for both Residential and Commercial needs, for an unmatchable customer experience.
RSVP Now for Cord Cutting 101:
Get a hands-on experience with the newest technology, as well as, a side by side comparison of the most popular devices and streaming apps.
Learn More Here
Pay Your Bill Online?
Payee information for billing has changed.
This can be corrected by you deleting us (Burlington Telecom) as a payee and then adding us back. The new address should your bank system request it is:
PO Box 4198
Woburn, MA 01888-4198
For telephone service, the Federal Communications Commission (FCC) sets the Federal Universal Service Charge (FUSC). BT will charge equal or less than this rate. The FCC announces the new rate on a quarterly basis. Effective April 1st this rate will decrease from 18.2% to 17.9%.
Need To Contact Us?
Customer Service: (802) 540-0007
Phone Hours: M-F 8 am to 6 pm, Sat 8 am-4:30 pm
Business Sales: (802) 540-0009
Phone Hours: M-F 8 am to 5 pm
Technical Support: (802) 540-0007
Phone Hours: M-Sat 8 am to 10 pm,
Sunday 10 am to 6 pm;
On call 24/7 (business).
Office Hours: M-F 8 am to 6 pm.
Toll Free: (866) 304-8434
BT in the Community:
BT proudly supports Young Writers Project. YWP is dedicated to helping youth develop the confidence and communication skills needed to shape their world.Their work is rooted in a youth-led online community where young people take creative risks and gain perspective from their differences, confidence from supportive audiences and new media skills from mentors and professionals. In an environment defined by respect, quality and innovation, youth discover the power of their voice.