• Current Promotions

    Current Promotions

    Refer-a-Friend credits in the month of June! Click for details.
  • Who is Burlington Telecom?

    Who is Burlington Telecom?

    Created by Mt. Mansfield Media, check out our awesome new video about Burlington Telecom.
  • Compare Your Speed!

    Compare Your Speed!

    Want to see how fast a Gigabit really is? Compare speeds now!
  • Essential Protection for Your PC

    Essential Protection for Your PC

    With BT Smart Connect and Kaspersky Anti-Virus
  • Commercial Internet

    Commercial Internet

    The Fastest Internet Available in Burlington. Period. With the only 100% Fiber optic network in Burlington, you get more speed, performance and reliability than you've ever experienced. And with symmetrical speeds, upload as fast as you download.

 Attention BT Customers – Please click here for information on how to submit additional commentary to the Public Service Board regarding BT’s CPG Renewal as a Cable operating system.

Burlington’s unmatchable Internet connection.
Local Customer Service

Understand what it’s like to be Fiber Fast. Burlington Telecom is Burlington’s only 100% Fiber optic network, providing Internet, Television and Telephone services for both Residential and Commercial needs, for an unmatchable customer experience. 


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Pay Your Bill Online?
Payee information for billing has changed.
This can be corrected by you deleting us (Burlington Telecom) as a payee and then adding us back. The new address should your bank system request it is:
PO Box 4198
Woburn, MA 01888-4198

For telephone service, the Federal Communications Commission (FCC) sets the Federal Universal Service Charge (FUSC). BT will charge equal or less than this rate. The FCC announces the new rate on a quarterly basis. Effective April 1st this rate will decrease from 18.2% to 17.9%.

Twitter Updates

Need To Contact Us?

Customer Service: (802) 540-0007
Phone Hours: M-F 8 am to 6 pm, Sat 8 am-4:30 pm
Business Sales: (802) 540-0009
Phone Hours: M-F 8 am to 5 pm
Technical Support: (802) 540-0007
Phone Hours: M-Sat 8 am to 10 pm,
Sunday 10 am to 6 pm;
On call 24/7 (business).
Office Hours: M-F 8 am to 6 pm.
Toll Free: (866) 304-8434

BT in the Community:

BT proudly supports Young Writers Project. YWP is dedicated to helping youth develop the confidence and communication skills needed to shape their world.Their work is rooted in a youth-led online community where young people take creative risks and gain perspective from their differences, confidence from supportive audiences and new media skills from mentors and professionals. In an environment defined by respect, quality and innovation, youth discover the power of their voice.