Bill Pay

If this is your first time logging in since 10/8/24, you will need to register for the first time with your account number to create a username and password.

Bill Pay

Did you know you can now pay via phone with our new 24-hour phone service? Call 866-734-6064!

For one-time payments, please visit https://ipn4.paymentus.com/rotp/btvt

To Our Valued BT Customer,

Exciting news! Burlington Telecom has officially launched our new and expanded bill payment system featuring an improved Customer Self-Service Portal. Here are a few important updates:

  • Digital Wallets – Subscribers can pay their bill using the following digital wallets: PayPal, Venmo, Apple Pay and Google Pay. Digital wallets is available within the new Customer Self-Service Portal.
  • 24-Hour Phone Service – New interactive voice response (IVR) phone line that allows subscribers to pay bills and receive account information: 866-734-6064
  • AutoPay – If you were enrolled in AutoPay, your payments will continue as scheduled*. If you are not enrolled and wish to, you can do so in the new Customer Self-Service Portal.

*Please note that Burlington Telecom no longer accepts Amex (American Express) as of 10/7/24. If you utilized Amex for AutoPay, please log into your payment portal to update, or contact our customer service team to update your payment.

Questions can be directed to our team by emailing customerservice@burlingtontelecom.com

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