Residential Rates

BT Lifeline offers high-speed internet service or basic dial tone to Lifeline eligible households at a significantly reduced price.

What is the Lifeline Program? Lifeline is a service offered as part of a government assistance program and is available only to eligible consumers that qualify through their participation in the following government programs or through income.

• SNAP
• Social Security Income
• Medicaid
• Federal Public Housing Assistance
• Veterans Pension & Survivors Benefits Program

Qualified Lifeline customers will receive a monthly credit of $9.25 for high-speed home internet service and $5.25 for telephone service. Lifeline is limited to one discount per household and the service is non-transferable. *Note: Lifeline is only available in certain locations. Contact us for availability*

As part of our ongoing commitment to keep our community connected, Burlington Telecom is proud to participate in the Affordable Connectivity Program (ACP) program.

The ACP is a federal program that provides a temporary discount of up to $30 per month on broadband Internet bills to qualified households. The goal is to help low-income households stay connected to Internet service for school, work, telemedicine appointments, and more.   Contact for more information and learn more here: Affordable Connectivity Program | Federal Communications Commission (fcc.gov)   *Note: The ACP Program is only available in certain locations. Contact us for availability*

Providing Burlington school students with the internet tools they need to reach their full potential, BT Edu-Net offers high-speed internet service to qualified families at a significantly reduced price.

To be eligible, you must meet the following criteria:

• Live in a Burlington Telecom internet service area.
• Provide proof of enrollment for at least one child on free or reduced-cost lunches programs.
• Must not have a past-due bill with Burlington Telecom.