Hours Update: On Tuesday, September 23rd, our Burlington lobby will be closed from 12:45 PM to 3:15 PM for an all-staff meeting. Our Essex Junction lobby will close at noon that day. For assistance during this time, please call 802-540-0007 to leave a voicemail or email customerservice@burlingtontelecom.com and we will follow up as soon as possible.

Moving

Our FAQ support is here for helpful answers to your question. If you can’t find the answers you need, please contact us.

When should I let Burlington Telecom know I am moving?

ASAP – Try to pre-plan and notify customer service 30 days before your move. Moving season is very busy.

Do I have to pay for re-installation?

No. Not unless the installation at the new address requires special work.

If I am already a Burlington Telecom customer what is the process for moving?

  1. Call to verify your new address.
  2. If you are renting, please submit the letter of permission from landlord.
  3. Provide customer service with date of move and schedule install appointment.

Additional Resources

Apartments

Budget Rental

U-Haul

BTV Public Works

BTV Electric

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