Holiday Hours: Our Burlington lobby will be open from 8 AM to 12 PM on 12/24 and 12/31, and closed on 12/25 and 1/1. Our Essex office will be closed the week of 12/22 – 12/26 and on 12/31.
Our Help Desk will be open regular hours throughout the holidays, except on Christmas Day and New Year’s Day. On 12/20 and 12/27, Help Desk hours will be 8 AM to 7 PM.
Need help? Reach us at customerservice@burlingtontelecom.com or 802-540-0007 We’ll get back to you as soon as possible. Happy holidays!
Refer your friends, family, neighbors, mailman, dog walker, barista, or friendly neighborhood Spider-Man!? We know everyone will love BT! Select Refer a Friend from the form below to submit your referral now.
TO GET $50, GIVE $50: When a ≥150 Mbps BT customer refers* a new customer that signs up for a 150 Mbps, 200 Mbps(students only), 300 Mbps, or 1 Gig Internet service you both will receive a $50 bill credit.**
*REFERRAL PROCESS: BT customer completes the above Refer-a-Friend form. When the new customer requests service they must mention the name of the referring BT customer.
**CREDITS & PAYMENTS: Each party will receive a $50 bill credit after the new customer maintains services for 60 days in good standing.
***Excludes IAP (Internet Assistance Program).
****Additional terms, conditions and exclusions may apply.