Holiday Hours: Our Burlington lobby will be open from 8 AM to 12 PM on 12/24 and 12/31, and closed on 12/25 and 1/1. Our Essex office will be closed the week of 12/22 – 12/26 and on 12/31.
Our Help Desk will be open regular hours throughout the holidays, except on Christmas Day and New Year’s Day. On 12/20 and 12/27, Help Desk hours will be 8 AM to 7 PM.
Need help? Reach us at customerservice@burlingtontelecom.com or 802-540-0007 We’ll get back to you as soon as possible. Happy holidays!
A range of backup power options are available from third-party sources. Should you choose to purchase your own, purchasing one with a standard 2 prong U.S. 120 volt outlet plug will ensure it’s compatible with our equipment. If you opt to purchase your own battery backup, please be sure to contact us prior to doing so to ensure you have what you need for proper installation. You can contact us by visiting burlingtontelecom.com/support/contact-us/, e-mail helpdesk@burlingtontelecom.com or call 802-540-0007 and select option 1.
Designed to protect and power Telecom premise equipment, the Precision Power Li-36 Micro UPS offers uninterrupted DC power and increased surge protection with scalable battery technology to offer 8-24+ hours of on demand battery backup. Simplify the install, with a versatile design to accommodate wall mount or desktop applications and compliment any residential deployment.