Holiday Hours: Our Burlington lobby will be open from 8 AM to 12 PM on 12/24 and 12/31, and closed on 12/25 and 1/1. Our Essex office will be closed the week of 12/22 – 12/26 and on 12/31.
Our Help Desk will be open regular hours throughout the holidays, except on Christmas Day and New Year’s Day. On 12/20 and 12/27, Help Desk hours will be 8 AM to 7 PM.
Need help? Reach us at customerservice@burlingtontelecom.com or 802-540-0007 We’ll get back to you as soon as possible. Happy holidays!
BT’s symmetrical fiber internet is perfect for buffer-free and lag-free streaming, gaming, downloading, surfing, video chatting, and everything Internet! It’s super-fast, super-consistent, and super-reliable
Interested in Business Services? Learn more here!
Fixed Broadband Consumer Disclosure
This monthly price is an introductory rate: No
Time the introductory rate applies: N/A
Monthly price after the introductory rate: N/A
Length of contract: N/A
Link to Terms of Contract: N/A
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone and wireless services, and use of your own equipment like modems and routers.
Fixed Broadband Consumer Disclosure
This monthly price is an introductory rate: No
Time the introductory rate applies: N/A
Monthly price after the introductory rate: N/A
Length of contract: N/A
Link to Terms of Contract: N/A
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone and wireless services, and use of your own equipment like modems and routers.
Fixed Broadband Consumer Disclosure
This monthly price is an introductory rate: No
Time the introductory rate applies: N/A
Monthly price after the introductory rate: N/A
Length of contract: N/A
Link to Terms of Contract: N/A
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone and wireless services, and use of your own equipment like modems and routers.
Fixed Broadband Consumer Disclosure
This monthly price is an introductory rate: No
Time the introductory rate applies: N/A
Monthly price after the introductory rate: N/A
Length of contract: N/A
Link to Terms of Contract: N/A
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone and wireless services, and use of your own equipment like modems and routers.
*All new customers will get free Smart Wi-Fi & 1 mesh for 60 months (5 yr)
*All new customers will get a price lock for 60 months (5 yr)
Contact for more information and learn more here: BT Internet Assistance Program | Burlington Telecom
What is the Lifeline Program? Lifeline is a service offered as part of a government assistance program and is available only to eligible consumers that qualify through their participation in the following government programs or through income.
Qualified Lifeline customers will receive a monthly credit of $9.25 for high-speed home internet service and $5.25 for telephone service. Lifeline is limited to one discount per household and the service is non-transferable. *Note: Lifeline is only available in Burlington. Contact us for availability*
