Hours Update: Our Burlington lobby will be closing at 5:00 PM on Friday August 22nd. The Essex office will remain open during its regular hours of 8:00 AM to 4:30 PM. Technical support will still be available until 10pm and can be reached at 802-540-0007. We appreciate your understanding!

Having trouble connecting?

  1. Make sure router is on. If it is on you will see lights on and blinking.
  2. Make sure cables are connected properly.
  3. Reboot the router by removing the power cord from the back of the router, waiting 30 seconds and then plugging it back in.
  4. The lights should be on and blinking now.
  5. Try to connect your computer again now.
  6. If the issue has not been resolved, please contact help desk.
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