Emergency Network Maintenance Notice: As BT continues to provide the very best telecom experience, we will be conducting maintenance on our network on 8/12 at 2AM. During this time, customers may experience a brief disruption of service. If you need any additional assistance, please contact our Help Desk team: helpdesk@burlingtontelecom.com | 802-540-0007 | https://www.burlingtontelecom.com/support/contact-us/
Our community is important to us and we strive to support it in as many ways as we can. While we are located in Burlington, our care extends beyond the city as our fiber footprint expands into Winooski, South Burlington, Colchester, Essex Junction and more on the horizon. At BT, one of our core values is “to define what a local service provider should be.” One of the best ways to do that is by being a good corporate citizen. We work to enhance community services and programs by being an innovative leader in delivering state of the art, next-generation technologies.
As a locally operated telecommunications provider, Burlington Telecom recognizes the importance of engaging with our customers and the community it serves. It is the foundation upon which Burlington Telecom has built its success and our positive reputation.
Some of our community involvement includes:
Burlington Telecom is committed to giving back to the community it serves by donating to various local causes and organizations. By supporting these initiatives, Burlington Telecom helps to create a more vibrant and connected community. We believe that by investing in local causes and organizations, it can make a positive impact on the lives of people in the communities we serve. We are committed to being a responsible corporate citizen and a partner in building a stronger community.
Some of our financial support includes:
Burlington Telecom values community involvement and giving back. That’s why we have established employee volunteer days, which allows our employees to take time off work to volunteer for a local cause or non-profit event they care about.
Some of our employee volunteer days include:
IAP – Our discount program was created to help qualifying community members with affordable broadband Internet services and the access it provides to jobs, healthcare, and educational resources to those who need it.
ACP – The ACP is a federal program that provides a temporary discount of up to $30 per month on broadband Internet bills to qualified households. The goal is to help low-income households stay connected to Internet service for school, work, telemedicine appointments, and more.
Lifeline – Lifeline is a service offered as part of a government assistance program and is available only to eligible consumers that qualify through their participation in the following government programs or through income.
Connecting Burlington’s children with the tech resources they need at home to excel in school. BT’s ultimate goal of creating Burlington a digitally inclusive community includes:
BT has funded 20+ Free Wifi Hotspots throughout the community for public use, including state-of-the-art, gigabit-capable Wifi at the Fletcher Free Library, Downtown Transit Center, the McClure Multi-Generational Center, Generator, and Ethan Allen Homestead.
BT also delivers internet connectivity to support the needs of some of Burlington’s biggest annual events, including:
Burlington Telecom is a core institutional partner for BTV Ignite, supporting the creation of a sustainable tech eco-system aimed at generating new, well-paying jobs in Burlington and providing professional careers for young Vermonters. www.btvignite.com
