Business Support

“VoIP” stands for Voice over Internet Protocol and has quickly become our #1 selling voice service available.

Absolutely. We have several ways to accomplish this. Metro Ethernet solution are the most affordable but some larger business customers tend to prefer Dedicated Point to Point solutions.

No, BT believes in transparency.  Providing a very clear understanding of what costs are associated with our services. You will never pay a “phone activation fee”.

With BT you will never need a modem to use our services. While we do offer optional wireless routers, they are not required. Because every business is different, we customize our services/products to be as efficient and cost effective as possible.

BT’s installation team does a remarkable job at limiting downtime for our customers when making the switch to BT. The cut-over will be as quick, painless, and efficient as possible.

Ever business is different, so it’s best to start with a discussion with Nick Martin our BT Business Expert.

Since all of our technicians are located right here in Burlington, response times are excellent. We can typically begin troubleshooting the issues right away (from our location) once we are notified. If the issue cannot be resolved in-house, we would then dispatch the next available technician.

As a business customer you have access to 24/7 technical support. Call (802) 540-0009

Yes, BT has the ability to port (transfer) phone numbers from other providers.

Customers have the option of 1, 2 or 3 year agreements. The longer agreements offer the greatest value.

Yes! Fiber internet speeds are symmetrical, meaning the upload and download speeds are the same. If you’re used to waiting while your business uploads large files, you’ll be amazed at how fast that happens on BT’s network.

Major outages/ delays will be reported at the top of the BT website and on Facebook/Twitter. You can also contact customer service.