Hours Notice: Our Burlington office at 200 Church St will be closed Thursday, October 30 for offsite Customer Service training. Walk-in and phone support for Customer Service will be unavailable. Technical Support will still be available by phone or in person at our Essex Junction office.

On Friday, October 31, the Burlington lobby will be closed to walk-ins due to construction inside the office. Customer Service will be available by phone with our team working remotely.

Our Essex Junction office located at 62 Pearl St will be open both days. Need help? Call Customer Service or Technical Support at 802-540-0007.

Lifeline | Burlington Only

Lifeline | Burlington Only

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BT Lifeline offers high-speed internet service or basic dial tone to Lifeline eligible Burlington households at a significantly reduced price.

What is the Lifeline Program? Lifeline is a service offered as part of a government assistance program and is available only to eligible consumers that qualify through their participation in the following government programs or through income.

  • SNAP
  • Social Security Income
  • Medicaid
  • Federal Public Housing Assistance
  • Veterans Pension & Survivors Benefits Program

Qualified Lifeline customers will receive a monthly credit of $9.25 for high-speed home internet service and $5.25 for telephone service. Lifeline is limited to one discount per household and the service is non-transferable. *Note: Lifeline is only available in Burlington. Contact us for availability*

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