Holiday Hours: Our Burlington lobby will be open from 8 AM to 12 PM on 12/24 and 12/31, and closed on 12/25 and 1/1. Our Essex office will be closed the week of 12/22 – 12/26 and on 12/31.

Our Help Desk will be open regular hours throughout the holidays, except on Christmas Day and New Year’s Day. On 12/20 and 12/27, Help Desk hours will be 8 AM to 7 PM.

Need help? Reach us at customerservice@burlingtontelecom.com or 802-540-0007 We’ll get back to you as soon as possible. Happy holidays!

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Did you know you can now pay via phone with our new 24-hour phone service? Call 866-734-6064!

Beginning January 1, 2026, a 3% fee will apply to all payments made by credit card. 
Fee-free options include checking and savings accounts, debit, and digital wallet payments.
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