Holiday Hours: Our Burlington lobby will be open from 8 AM to 12 PM on 12/24 and 12/31, and closed on 12/25 and 1/1. Our Essex office will be closed the week of 12/22 – 12/26 and on 12/31.

Our Help Desk will be open regular hours throughout the holidays, except on Christmas Day and New Year’s Day. On 12/20 and 12/27, Help Desk hours will be 8 AM to 7 PM.

Need help? Reach us at customerservice@burlingtontelecom.com or 802-540-0007 We’ll get back to you as soon as possible. Happy holidays!

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Do you have a question about your bill or whether you should upgrade your internet speeds?  Would you like some Netflix recommendations or can’t figure out what smartphone or tablet you should get next?  Our team can dive deep into the meaning of telecom jargon like “symmetrical” and “gigabit” or help you find the best eats in BTV.  Anything goes!  Simply enter your question below and Team BT will get to work on answering them.  Your info is optional, your email will only be used to follow up with you directly.
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