What is Phishing?

Phishing is a form of fraud in which the attacker tries to learn information such as login credentials or account information by masquerading as a reputable entity or person in email, IM, popups, fake sites, or other communication channels.

What to look for?

Phishing scams can often be hard to spot. To make phishing messages look like they are genuinely from a well-known company, cyber-criminals will include logos and other identifying information taken directly from that company’s website. They then embed a malicious link within the body of the message that are designed to make it appear that they go to the a genuine organization. They use sub-domains, slightly misspelled URLs, and some phishing scams even use JavaScript to place a picture of a legitimate URL over a browser’s address bar.

Most often phishing scams are executed through email, but recently we have seen an increase in customer notification about popups. These scams will often appear as Burlington Telecom branded popup offering a free gift for taking a survey or a server notification about turning off your connection or email access.


What to do?

We strongly encourage our customers not to click on these notifications or give out any personal information. While we do periodically send out surveys, they are not targeted to a specific IP address. Rather, we send them out via email and social media. If you ever see a pop-up that claims to be from Burlington Telecom, or have any questions or concerns about a notification, please call us immediately at 802-540-0007.

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