Alert: Suspicious Email Notice
Some customers have reported spam emails pretending to be from Burlington Telecom. We will never ask you to click a link to provide your password or personal information by email. Please delete any unexpected messages and stay vigilant. Questions or concerns? Call 802-540-0007 or email helpdesk@burlingtontelecom.com

 

Hours Notice: Our Burlington office at 200 Church St will be closed Thursday, October 30 for offsite Customer Service training. Walk-in and phone support for Customer Service will be unavailable. Technical Support will still be available by phone or in person at our Essex Junction office.

On Friday, October 31, the Burlington lobby will be closed to walk-ins due to construction inside the office. Customer Service will be available by phone with our team working remotely.

Our Essex Junction office located at 62 Pearl St will be open both days. Need help? Call Customer Service or Technical Support at 802-540-0007.

Mayor on Ting/KBTL Collaboration Failure

Mayor Weinberger Statement on the Failure of Ting and KBTL to Reach an Agreement on a Potential Collaboration

Burlington, VT – Today Mayor Miro Weinberger released the following statement regarding the failure of Ting and KBTL to reach an agreement on a potential collaboration:

“I appreciate that both Ting and KBTL worked so hard to find common ground over the course of the week. I also want to thank former Burlington Mayor Peter Clavelle for stepping into the discussions at the suggestion of Councilor Ali Dieng and working creatively to find a way to combine Ting’s impressive proposal and track record with the benefits of increased local ownership. While I am disappointed that a Ting proposal to allow the co-op to own up to 20 percent of the new Burlington Telecom — in addition to the previously negotiated City ownership interest — narrowly failed to secure KBTL board approval, the effort speaks well of both organizations.

“The Council deadlock over its selected finalists and the failure of the collaboration effort put the future of Burlington Telecom and the City’s related interests in a precarious and uncertain position. I will be working closely with Councilors over the coming days to bring this challenging issue to resolution quickly and responsibly.”

FOR IMMEDIATE RELEASE
November 10, 2017

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