Holiday Hours: Our Burlington lobby will be open from 8 AM to 12 PM on 12/24 and 12/31, and closed on 12/25 and 1/1. Our Essex office will be closed the week of 12/22 – 12/26 and on 12/31.

Our Help Desk will be open regular hours throughout the holidays, except on Christmas Day and New Year’s Day. On 12/20 and 12/27, Help Desk hours will be 8 AM to 7 PM.

Need help? Reach us at customerservice@burlingtontelecom.com or 802-540-0007 We’ll get back to you as soon as possible. Happy holidays!

iOS 11 is killing my phone

Have you already upgraded to the new iOS11? Is your battery mysteriously draining….really fast? It’s not you, it’s them!
 
The days after you install a new version of iOS, your iDevice is busy doing all sorts of housekeeping. Practically all of your apps have updates, so iOS is busy downloading and installing them in the background.
 
Additionally, after you install a new version of iOS, it has to do something called “re-indexing.” During this process, iOS 11 will comb through all of the data on your device. As you can imagine, this takes a lot of processing power and can account for why your hearing stories of iPhone losing half their battery life while sitting idle.
 
The good news is that both of these things are temporary and, after a few days, you should see battery life return to normal. So in short, do nothing. It will all be ok! ??