Holiday Hours: Our Burlington lobby will be open from 8 AM to 12 PM on 12/24 and 12/31, and closed on 12/25 and 1/1. Our Essex office will be closed the week of 12/22 – 12/26 and on 12/31.

Our Help Desk will be open regular hours throughout the holidays, except on Christmas Day and New Year’s Day. On 12/20 and 12/27, Help Desk hours will be 8 AM to 7 PM.

Need help? Reach us at customerservice@burlingtontelecom.com or 802-540-0007 We’ll get back to you as soon as possible. Happy holidays!

Non-English-Speaking Customer Support

BT Now Offers Telephonic Interpretation in Over 200 Languages!

To better serve our non-English speaking customers, Burlington Telecom now offers free Telelanguage Telephonic Interpretation in over 200 languages.

Stop by our offices at 200 Church Street and use the “If You Need An Interpreter” cards available at the Customer Service windows and our agents will assist you. For a list of the languages provided, click here.