Network Maintenance Notice We’ll be performing planned work on 12/5 from 12 am to 6 am as part of the Winooski Main St. Fiber Relocation cut over. Some customers may experience a brief service disruption during this window. If you need help, our team is here at helpdesk@burlingtontelecom.com or 802-540-0007. Hours Update: Our Essex Junction office will be closing at 3pm on Tuesday December 2nd. Our Burlington office will remain open normal business hours.

Learn About Amazon Sidewalk

If you currently own an Amazon Echo, Amazon Ring or a few other Amazon smart devices (3rd generation models to current), you have been automatically opt-in on Tuesday, June 8th for Amazon Sidewalk.

   This feature allows Amazon smart devices to remain online if a signal
drops by connecting to neighboring Wi-Fi connections. 

   In other words, Amazon Sidewalk will use a slice of your home internet connection and create a widespread low-bandwidth wireless network, which can take up to 500MB of your internet data. 

   While this can help to make setting up Amazon smart-home devices easier and help keep them connected, it could also pose a risk of having zero control over that data that is being transmitted from your connection. 

If you do not wish to share your internet connection, here are the steps you can take to see if your device has Sidewalk and if so, how to disable it from your device:

  1. Open the Alexa app
  2. Open “More”
  3. Select “Settings”
  4. Select “Account Settings”
  5. Select “Amazon Sidewalk”
  6. Disable “Amazon Sidewalk

You can view a video tutorial here