Holiday Hours: Our Burlington lobby will be open from 8 AM to 12 PM on 12/24 and 12/31, and closed on 12/25 and 1/1. Our Essex office will be closed the week of 12/22 – 12/26 and on 12/31.
Our Help Desk will be open regular hours throughout the holidays, except on Christmas Day and New Year’s Day. On 12/20 and 12/27, Help Desk hours will be 8 AM to 7 PM.
Need help? Reach us at customerservice@burlingtontelecom.com or 802-540-0007 We’ll get back to you as soon as possible. Happy holidays!
If you currently own an Amazon Echo, Amazon Ring or a few other Amazon smart devices (3rd generation models to current), you have been automatically opt-in on Tuesday, June 8th for Amazon Sidewalk.
This feature allows Amazon smart devices to remain online if a signal
drops by connecting to neighboring Wi-Fi connections.
In other words, Amazon Sidewalk will use a slice of your home internet connection and create a widespread low-bandwidth wireless network, which can take up to 500MB of your internet data.
While this can help to make setting up Amazon smart-home devices easier and help keep them connected, it could also pose a risk of having zero control over that data that is being transmitted from your connection.
If you do not wish to share your internet connection, here are the steps you can take to see if your device has Sidewalk and if so, how to disable it from your device:
You can view a video tutorial here