Holiday Hours: Our Burlington lobby will be open from 8 AM to 12 PM on 12/24 and 12/31, and closed on 12/25 and 1/1. Our Essex office will be closed the week of 12/22 – 12/26 and on 12/31.

Our Help Desk will be open regular hours throughout the holidays, except on Christmas Day and New Year’s Day. On 12/20 and 12/27, Help Desk hours will be 8 AM to 7 PM.

Need help? Reach us at customerservice@burlingtontelecom.com or 802-540-0007 We’ll get back to you as soon as possible. Happy holidays!

Mayor Miro Weinberger’s Statement on the Release of Additional Documents Related to Burlington Telecom

Burlington, VT –Mayor Miro Weinberger released the following statement regarding the public release of additional documentation evaluating the Burlington Telecom bids.

“On Monday night, the Burlington City Council began the process of publicly assessing the relative strengths of the three bids to acquire Burlington Telecom,” said Mayor Weinberger. “The Councilors’ questions focused on the quality of customer service, level of community investment, financial viability, operational experience, and likelihood of achieving State regulatory approval. This kind of dialogue is important, and today’s release of additional relevant documents should help residents evaluate and give input on the decision that is before the City.”

Information released today on the Burlington Telecom website includes public or redacted versions of:

•The legal analyses of the various bids completed by the City Attorney as well as Primmer, Piper, Eggleston, & Cramer – the local law firm with substantial telecom experience retained by the City to advise on this process.
•The financial analysis completed by respected local accountant Jeff Small.
•The evaluation completed by the Burlington Telecom Advisory Board (BTAB). The BTAB is an independent body composed of Councilors and community members with critical expertise that has provided advice to the Council for many years.

These reports and analyses are available on the BT website at https://www.burlingtontelecom.com/settlement/.

FOR IMMEDIATE RELEASE
October 4, 2017
Contact: Katie Vane
802.734.0617