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Community Solutions
Peer-to-peer bulletin boards are of
extraordinary value when trying to solve technical issues. This community-building forum will allow
you to post questions, answer questions and create topics on a wide range of technical topics.
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pdf brochure
Burlington Telecom has installed a new and improved voicemail system that can provide you with 1 to 9
mailboxes for you and your household. This new system is designed to send your voicemail to an email address of your choosing
or access your voicemail via the internet. This type of streamline messaging is referred to as unified messaging.
To learn more please call customer service at 540-0007.
Note: If you were on our old voicemail system, on June 2nd you were automatically switched over to our new system. Your old voicemail
messages will still be available for an additional 30 days (through July 2) by dialing 540-0799 and entering
your 10-digit mailbox # (802-XXX-XXXX) followed by your current password after the prompt.
From your home (subscribed) phone:
1. Dial *09
2. If prompted, enter your PIN (default is 0000) and then #
From a different phone:
1. Dial (802) 540-0975
2. Enter your 10-digit mailbox # (802-XXX-XXXX)
3. Enter your PIN and then #
When you elect to have Voice Mail you are assigned a PIN (default is 0000),
however we recommend that you change the password immediately. Don’t forget to write your new
password down and store it somewhere in case you forget.
1. Access your voicemail as in Lesson 1
2. Press 9 to access the mailbox setup menu
3. Press 2 to change your password
4. Enter your new password and then press #
5. When prompted to verify the password enter it again and then press #
Enter your new password by pressing numbers on the keypad, followed by the # key.
Enter the password and # sign again to confirm. A prompt will inform you if you
have successfully changed your password.
1. Access your voicemail as in Lesson 1
2. Press 9 to access the mailbox setup menu
3. Press 1 for greeting options
4. Press 4 to record your greeting
5. Record your greeting and then press #
6. Press 2 to keep your greeting
1. Access your voicemail as in Lesson 1
2. Your first new message may play immediately. If not, press 1 to listen to your messages.
You will hear the announcement "You have x new messages and x saved messages"
3. Press 1 to listen to new messages
4. Press 2 to listen to saved messages
4. Press 4 to record your greeting
5. Record your greeting and then press #
6. Press 2 to keep your greeting
When retrieving messages, you can:
Press 1 Play the message again
Press 2 Save the message and play the next
Press 3 Delete the message and play the next
Press 4 Save the message as new
Press 5 Reply to the message*
Press 6 Forward the message to another mailbox*
Press 7 Skip backward in the message
Press 8 To pause the message
Press 9 To skip forward in the message
*Voice Mail package must be set to allow this capability
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